Effective Date: 11/12/20251. IntroductionThese Terms & Conditions (“Terms”) govern your use of the website and services provided by Netfry, a partnership firm located in Kolkata, West Bengal, India.By accessing our website or purchasing our services, you agree to be legally bound by these Terms. If you do not agree, you must not use our services.2. ServicesNetfry provides digital services including but not limited to:Website development & designAI automation & voice solutionsWordPress setup & customizationDigital consultingTechnical support servicesWe reserve the right to modify, suspend, or discontinue any service at our discretion.3. EligibilityBy using our services, you confirm that:You are at least 18 years of ageYou have the legal capacity to enter into binding agreementsThe information provided by you is accurate and complete4. Payments & BillingAll payments are processed securely via Razorpay.Services will commence only after full or agreed advance payment is received.Pricing is subject to change without prior notice.Taxes (including GST, if applicable) may apply as per Indian law.Failure to complete payment may result in suspension or cancellation of services.5. No Refund PolicyAll payments made to Netfry are non-refundable, except where explicitly agreed in writing.Due to the nature of digital services:Work once initiated cannot be reversedConsulting and technical services are non-refundableCustom development work is non-refundableAny exception shall be at the sole discretion of Netfry.6. Client ResponsibilitiesClients agree to:Provide accurate information and required materialsRespond in a timely mannerEnsure lawful use of servicesDelays caused by the client may result in project delays without liability on Netfry.7. Intellectual PropertyUnless otherwise agreed in writing:Netfry retains ownership of proprietary tools, code frameworks, and methodologies.Upon full payment, clients receive rights to the final delivered project materials.We reserve the right to showcase completed work in our portfolio unless explicitly restricted in writing.Unauthorized copying or redistribution of proprietary materials is prohibited.8. Prohibited UseYou may not use our services for:Illegal activitiesFraudulent schemesSpam or abusive communicationActivities violating Indian or international lawNetfry reserves the right to terminate services immediately if misuse is detected.9. Limitation of LiabilityTo the maximum extent permitted by Indian law:Netfry shall not be liable for indirect, incidental, or consequential damages.Our total liability shall not exceed the amount paid by the client for the specific service.We are not responsible for third-party service failures (hosting providers, payment gateways, telecom providers, etc.).10. Service AvailabilityWe do not guarantee uninterrupted or error-free services. Maintenance, updates, or technical issues may cause temporary disruptions.11. IndemnificationYou agree to indemnify and hold harmless Netfry and its partners from any claims, damages, liabilities, or expenses arising from:Your misuse of servicesViolation of these TermsViolation of any law or third-party rights12. TerminationWe reserve the right to:Suspend or terminate servicesRefuse service to anyoneIf termination occurs due to client violation, no refunds will be issued.13. ConfidentialityBoth parties agree to maintain confidentiality of sensitive information exchanged during service engagement.14. Force MajeureNetfry shall not be held liable for delays or failure in performance caused by:Natural disastersGovernment restrictionsInternet outagesEvents beyond reasonable control15. Governing Law & JurisdictionThese Terms shall be governed by and interpreted in accordance with the laws of India.Any disputes shall be subject exclusively to the jurisdiction of the courts located in Kolkata, West Bengal.16. AmendmentsNetfry reserves the right to update these Terms at any time. Continued use of our services constitutes acceptance of revised Terms.17. Contact InformationNetfry
Kolkata, West Bengal, India
Email: [email protected]